Benito Piuzzi is the COO of Lakeview Loan Servicing and former McKinsey consultant where he specialized in large-scale transformations. Problem-solving is a core competency needed in any business to ...

The ability to solve complex problems effectively has become a defining factor for success. Yet, despite the abundance of tools and methodologies available, I've noticed organizations often struggle ...

In an ideal world, problems would melt away. But this side of the rainbow, we’re left to solve them on our own. Fortunately, problem-solving skills are not difficult to attain once we know how to ...

For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.