Much as certain products require a health disclaimer, Generative AI tools should come with their own warning: “May provide inaccurate information.” This caveat raises a question (among the many ...

OpenAI’s ChatGPT cannot provide accurate responses to evidence-based questions, mentioned a recent study which found the chatbot's off track functioning while producing an answer to questions related ...

Alexander Slagg is a freelance writer specializing in technology and education. He is an ongoing contributor to the CDW family of magazines. Agencies awash in oceans of data might seem like an ideal ...

Chatbots have reshaped customer service, delivering on the 24/7 promise of instant, efficient support across all digital channels. Powered by artificial intelligence (AI) and natural language ...