Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

Remote Desktop Protocol (RDP) allows you to access your computer over a network, but connecting from outside your local network (over the internet) introduces additional challenges. If you can connect ...

If you need to “remote” in to a local PC while on vacation. there’s a new way to do it: the Windows App, which is replacing the Remote Desktop app within Windows. Microsoft’s Remote Desktop app is one ...