O2 is to replace its paid for Wi-fi service in 450 stores by April this year with its own free Wi-fi service. O2 currently uses the Cloud Wi-fi service in its stores that O2 and non-O2 customers have ...

As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...

The coming together of Virgin Media O2 and Daisy Wholesale has created O2 Daisy the Business to Business (B2B) telecoms firm that will offer communication services to small and medium-sized businesses ...

O2 has launched an app to allow its users to make and receive phone calls and texts via a tablet, computer or smartphone, without the purchase of credits. Available for Android, Apple's iOS devices ...

Former GlaxoSmithKline sales director Nurcombe appointed to head up new team O2 is launching a healthcare division, with former GlaxoSmithKline sales director Keith Nurcombe appointed in the new role ...

As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...