Moe’s Southwest Grill franchisee Neil Solomon was tired of being ripped off by customers redeeming counterfeit paper loyalty cards at his Altamonte Springs, Fla., outlet. So, in an effort to address ...

It’s one of life’s simple pleasures to buy a number of products and then qualify to get the next one free. Many people use punch cards at cafes where it scores them a free latte or at ice cream shops ...

A federal law using an incentive program intended to make voting less confusing and more precise will most likely come at a cost of about $87,000 to Cape Girardeau County. County Clerk Rodney Miller ...

Loyalty programs aren’t what they used to be —but retail experts say these six put the customer first instead of simply ...

The Vanderbilt study describes loyalty programs as "ground zero" for the e-commerce industry's shift toward surveillance pricing, where individualized data is used to charge each consumer the maximum ...

The punch card, the first way to program a machine, turned 300 this year. The first semi-automatic loom was created in Lyon as early as 1725. To commemorate this, we have taken the liberty of updating ...