SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...

Demonstrate how AI-driven automation can be achieved inside ServiceNow CSM using Flow Designer, even in a PDI without Predictive Intelligence licensing. This project simulates an AI-based Case ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2020 Gartner Magic Quadrant for the CRM Customer ...

Developed and rigorously validated under the Built With ServiceNow programme, Activeo OneView CSM is engineered for immediate business value. It aligns with ServiceNow's best practices in software ...

IT service management (ITSM) is necessary in every industry today, whether retail, manufacturing, or customer support. This increased role of ITSM in running a modern business has opened the door to ...