Meesho has taken a monumental step forward by introducing India’s first multilingual Gen AI-powered voice bot. This state-of-the-art innovation is set to redefine customer service, offering human-like ...

Meesho has rolled out GenAI-powered voice bot for customer support, with human-like assistance. While the feature is still being scaled up, it is currently handling around 60,000 calls daily in ...

IBM and Oracle both forecast that by 2020, 80% of interaction between businesses and users will be automated. Although that prediction may be a bit too optimistic, Robotic Process Automation (RPA) is ...